Terms of Use



The www.flex-hoses.com is electronic product distribution store through Internet the company's

"ANGELOS THOMADAKIS SA", based in Thessaloniki, Giannitson 82 (VAT: EL 094372852, Γ.Ε.ΜΗ 038316905000). Please consult the following terms and conditions which apply specifically to the use of the e-shop of ANGELOS THOMADAKIS SA, located at www.flex-hoses.com

Make sure you agree to the following terms and conditions for any transaction with us through the above www.flex-hoses.com site is governed by the following terms and your transaction with us implies acceptance of these terms.



ANGELOS THOMADAKIS SA reserve the right to unilaterally amend or update these terms and conditions of transactions made through e-shop. The ANGELOS THOMADAKIS SA undertakes to inform users of any changes and any changes through the website of this online store. The conditions change excludes orders which you have already made.



ANGELOS THOMADAKIS SA representation as to the completeness and accuracy of the information listed on the website www.flex-hoses.com, both as regards the existence of the essential characteristics that are described as appropriate for each product that has and for the accuracy of data on the services provided by the online store of ANGELOS THOMADAKIS SA, services, subject to any technical or typographical errors that have escaped the attention or occur unintentionally or due to any website downtime due to unforeseen violence.



ANGELOS THOMADAKIS SA ensure that timely information on final consumers of their unavailability. The online store of ANGELOS THOMADAKIS SA is not responsible for any technical problems that might occur when users attempt to access the website and during and are associated with the operation or compatibility of their infrastructure by using the website.

Also, ANGELOS THOMADAKIS SA no liability for acts or omissions of third parties, particularly unauthorized third party interventions to products and / or services and / or information available through it.



 www.flex-hoses.com website is the official website of ANGELOS THOMADAKIS SA. All content of the website, posted by ANGELOS THOMADAKIS SA including images, graphics, photographs, texts, services and products are property of ANGELOS THOMADAKIS SA and protected by the relevant provisions of Greek law, European law and international conventions.

The names, images, logos and distinctive features representing ANGELOS THOMADAKIS SA and / or online store and / or third parties contracted with them and their products or services are proprietary trademarks and trademarks of ANGELOS THOMADAKIS SA and / or www.flex-hoses.com and / or more third parties and are protected by Greek, European and international trademark laws, and industrial and intellectual property and unfair competition.

In any case, the appearance and report on www.flex-hoses.com websites should in no way be construed as a transfer or license or right to use.


Users of www.flex-hoses.com websites agree not to use the online store ANGELOS THOMADAKIS SA to send, post, send an e-mail or otherwise transmit any Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libellous, violate the privacy of another, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, not be transmitted in accordance with the law or contractual relations or management (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or covered by confidentiality agreements) infringes any patent, trademark, trade secret, copyright or other proprietary rights of others, contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or inhibit the operation of any computer software or hardware, intentionally or unintentionally violate applicable Greek and EU legislation and provisions that may impede third in any way and any content used to collect or store personal data of users.



ANGELOS THOMADAKIS SA recognizes the importance of the issue of security of your personal data and your online transactions and take all necessary measures with the most modern and advanced methods to ensure maximum safety. All information related to your personal data and transactions are secure and confidential.

The safety of online shops ANGELOS THOMADAKIS SA is achieved by the following methods:

Customer identification

The codes used to identify you, are two:

- The Password (e-mail)

- Personal Secret Security Code (password), that each time you enter them provide you access securely to your personal information. The only person who has access to your information, are you through the above code and you are solely responsible for maintaining the secrecy and concealment by third parties.

In case of loss or leakage, the ANGELOS THOMADAKIS SA is not responsible for the use of a password by an unauthorized person.

Auto Logout

If there is no activity for 10 minutes is automatically disconnected from the members area of the e-shop of ANGELOS THOMADAKIS SA.

Confidential Transactions

The confidentiality is obvious. The same basic principles apply to traditional trade and in the case of e-commerce (electronic commerce). All information transmitted by the user / member in ANGELOS THOMADAKIS SA is confidential and ANGELOS THOMADAKIS SA It has taken all necessary steps to use them only to the extent necessary in the context of service.

Some of the measures taken are the following:

  • Only authorized employees have access to information of your transaction and only when necessary, e.g. to process your requests.
  • The ANGELOS THOMADAKIS SA not disclose customer information and transactions, unless written authorization from you or this court decision or decision of any public authority.
  • If ANGELOS THOMADAKIS SA It uses third parties to support its systems, ensure the guarantee of confidentiality.
  • For your own safety, you will also have to handle all the information provided through the service as confidential and secret and not to make any disclosure to third parties.


Payment security

Payments are made directly to the bank system of ANGELOS THOMADAKIS SA bank or paypal. The security of your personal information (credit card etc.) guaranteed by the respective organization.



During your visit to the www.flex-hoses.com pages are likely to be prompted to register your personal information about you (name, last name, occupation, address, product shipping address etc.) generally to process your orders or to provide our services. Any personal data anywhere on the pages and services of the sites www.flex-hoses.com, held solely for purposes related to your transactions with us, improve services and ensure the operation of the service and may not be used by anyone (except as provided by law to the competent authorities).

In any event, workers of ANGELOS THOMADAKIS SA having access to your personal data are specific and unauthorized persons access to your personal data is prohibited. Every reasonable step for your data security is taken. Your personal information is extremely rare and special cases may be disclosed in cooperating with ANGELOS THOMADAKIS SA businesses in order to support, promote and execute the trading relationship with us, but always under conditions to fully ensure that your personal information does not exist any unlawful processing.

For any question or suggestion or statement related to these topics, please contact us.

At any time the user reserves the right to update or refuse any further processing of data in accordance with the legislation on protection of personal data.



ANGELOS THOMADAKIS SA makes every effort to provide high quality services. Still cannot exclude cases of errors in prices and secondary characteristics of the products and cannot guarantee that there will be no downtime of the website or "human" errors during the update / display the price of a product.

For security and efficiency of markets where we invite you find that a product is offered at an unusually low or high price compared to the market value before proceed in order to contact the Customer Service Department at phone 00302310522913-944 or via email form mail site.

Also we recommend that before making a purchase from our online shop to visit the help section & terms where you will find useful information about the process and how purchase product.

After entering your order you will receive an automated e-mail which will indicate the details of your order.

If your order emerged some outstanding then you will receive a corresponding e-mail. Alternatively we will contact you by phone that you provided at registration or the registration of the order on our site.



You can return a product and pay you back the amount, by notify us in writing through our contact form or by phone by calling Customer Services on phone 00302310522913-944 within 20 calendar days of receipt of the product by you or any third party that you will indicate.


If you order the consignment period starts the moment you receive the latest product or product delivery in case of annuities.

Hose piece which was cut from the roll, it can NOT be returned.


With the withdrawal you are obliged to return to us the product in excellent condition as delivered to you or give us clear and not debatable evidence that you have certainly sent within 20 calendar days from the withdraw from you and within the same period obliged to refund any amounts you paid us. Any damaged to the goods will not be refundable.


In each case the products you wish to return must be accompanied by the necessary documentation and receipts. The shipping costs of returning the product are not covered by ANGELOS THOMADAKIS SA and charged to the client.


Returned to the ANGELOS THOMADAKIS SA does not include the original shipping costs to you.



The ANGELOS THOMADAKIS SA has opposed all the obligations provided for in the Civil Code for the seller. Especially in case of defect product you can

(a)To request repair without your charge or replaced with another unless this is impossible or requires disproportionate costs

(b) Ask for a price reduction and

(c) To withdraw, unless it is a real minor defect.

These obligations do not exist if the defect is caused by you, or in the narrow or broad sense majeure. In any case, the products must accompanied by the necessary documentation and receipts.


The cancellation of the order may be made in the following cases:

-If online ordering is completed but not yet shipped the product you can call 00302310522913-944 and one of our associates will take the cancellation of your order.

-After receiving the product, call us at 00302310522913-944 or contact via e-mail form the website, explaining why you wish to cancel the order. One of our associates will assist you and inform you of all your options.

-If your order has already been invoiced and wish to cancel then please contact our Customer Service at 00302310522913-944 and give the details of your order.



a) Credit card payment:

The online store of ANGELOS THOMADAKIS SA accept credit cards Visa, Mastercard, Maestro, American Express and DINERS. For purchases with your credit card will follow the bank's instructions.

Prepay your order in one of the following accounts of the banks we work:

-NATIONAL BANK 214/44102467 GR65 0110 2140 0000 2144 4102 467

-ALPHA BANK 472-00-2002-002125 GR04 0140 4720 4720 0200 2002 125

-PIRAEUS BANK 5219-002749-106 GR09 0172 2190 0052 1900 2749 106

and send us a copy of bank payment order by e-mail to flexhoses@gmail.com quoting your order number to be easily and quickly identified.

Upon receipt of the copy of the bank transfer payment, we route your order.



- Checkout:

When you submit your order, we have sent a confirmation e-mail with the details of your order.

- Dates and times:

Delivery days are Monday through Friday from 8:00 a.m. to 4:00 p.m. in Thessaloniki, on the rest of Greece apply the delivery times of the respective transportation company.

- Product Collection:

Place your order until 15:00 Monday to Friday and ANGELOS THOMADAKIS SA send your order the same or next business day.

- Shipping charges:

Transport costs are charged to the customer.



Your order may be delayed for the following reasons:

- The product has delayed shipment from our supplier:

There are cases where an order can "stuck" to the customs or to transfer, with the result that we didn’t have it in our warehouses when counting. In such a case, we will contact you to ask you if you want to deliver your order without this product or to suggest an alternative. This item would we send immediately upon receipt in our warehouse.

- The product you ordered has been discontinued and is not available:

Among the products that we expose in our shop there are rare cases where our supplier suddenly and unexpectedly announces that stop productions of an item. In this case one of our staff will contact you to give you all the alternatives.

- In periods of extreme weather or strikes, and in any case of force majeure which may affect the transport and delivery of your order.

- If it is impossible to telephone and / or by electronic mail (e-mail) communication with you (If a problem occurs on your order, or in connection with the product or in connection with the payment) because e.g. your information you entered is not properly updated.

In any case, the delay does not exceed thirty days from the conclusion of the contract.



1. The ANGELOS THOMADAKIS SA periodically sends informational email.

2. The newsletter may end the folder spam (spam), so please check regularly that they are stored there.

3. Information from the ANGELOS THOMADAKIS SA, only if you select it and as long as you wish. Conversely, if you make an order in www.flex-hoses.com, using our site, send automated informational messages (email) regarding the progress of your order. There is no way to disable these updates, the mission of which is a prerequisite for the proper development of your order. The e-mail we invite them to make sure they can reach you and keep them throughout the course of our transaction.

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